Resignation regret? More ‘boomerang employees’ are returning to old jobs

In the era of the Great Resignation, barely a day goes by that we don’t see LinkedIn updates about career moves in our networks.

But it’s not just about shiny new pivots any more – more people than ever are choosing to return to an old workplace.

Kate Merryweather has rejoined her old workplace years after she resigned.Credit:Simon Schluter

Dubbed “boomerang employees”, LinkedIn data shows that 4.5 per cent of new hires in 2021 were returning to a previous employer compared to 3.9 per cent in 2019.

Whether it’s due to discovery that the grass was not actually greener on the other side or missing workplace culture cues over Zoom job interviews and working from home conditions, it seems there’s no shortage of Australian workers reconsidering old bosses as they assess their career after COVID and all the talk of inflation and interest rate rises.

“We’ve always had boomerang employees, just not to the extent we notice now,” says Roxanne Calder, founder of administration recruitment agency EST10.

“Changing jobs during the pandemic with lockdowns and remote work is entirely different to changing jobs during ‘normal’, more secure times.”

Calder, author of Employable – 7 Attributes to Assuring Your Working Future, says that with large salaries and enticing offers abounding, it’s easy to get wooed away from a happy workplace, only to pine to return.

“Our workforce, for the first time ever, has leverage, choice and opportunities never before presented. The high of the lure away and the ego ride can be too much to say no to, especially if you’ve never experienced this before,” she says.

“After the first few months of the new job, the shine wears off and reality hits [and] the familiarity of the old – the office, the relationships, the boss and environment – is an attractive and enticing pull.”

Job platform Seek reported 41 per cent more job ads in February 2022 than February 2021, but applications per job ad were down, so it’s not surprising that employers are now actively reaching out to their alumni to fill critical staff gaps.

“We’ve had about 160 people join the team in the past 12 months and at least 10 per cent are boomerang,” says Tristan Sternson, chief executive of digital and tech services firm ARQ.

“If someone leaves and comes back – usually after two years – they’re going to have [new] experiences that we can learn from, and that makes us a better organisation.”

The boomerang bonus

While the benefits of boomerangs for employers is obvious – you hire people who already have IP and can hit the ground running – there can be great benefits for employees too.

Take Melbourne copywriter Kate Merryweather, who just re-joined The Barrington Centre psychology group this year, some 20 years after she resigned to build her career as a freelancer.

“It’s much easier to start as a boomerang employee – I already know my boss’s working style and she knows mine, so you fast forward that initial three months of employment, feeling your way around,” she says.

“If someone leaves and comes back – usually after two years – they’re going to have [new] experiences that we can learn from, and that makes us a better organisation.”

“The business has changed in 25 years but [my boss] is exactly the same as she was years ago. I’m just as enthusiastic as I was back then, but I have more skills to offer now.”

Lawyer Joshua Elloy returned to LegalVision in 2021, two years after leaving to explore an enticing corporate opportunity, and says the beauty of being a boomerang employee is that you can be clear about the kind of role you want and what you can offer the company on return.

In his case, he was able to use his return to negotiate a part-time remote role to enable him to work from Newcastle on the NSW north coast and continue his parallel career passion, helicopter rescues.

“The first time I worked there, I’d been in operations and sales management, but the second time I wanted to go directly into a legal team and build my legal skills,” he says.

Lawyer Joshua Elloy returned to LegalVision in 2021, negotiating a part-time remote role to enable him to work remotely and continue his parallel career passion, helicopter rescues.Credit:Edwina Pickles

“It felt like a weight off my shoulders to be going back. If anything COVID has taught us, it’s that there is more than one way to achieve your career goals.”

And it’s not just employees who are flirting with old workplace flames. For Delia Timms, COVID prompted her to buy back findababysitter.com, a business she had sold 10 years ago.

After spending the COVID years running a co-working space that was unsurprisingly challenging during Melbourne’s lengthy work-from-home orders, she was thrilled to step back into a digital business with fewer fixed overheads – but she quickly realised how flexible boomerang-ers have to be.

“The old job or business won’t be the same – even if the actual job hasn’t changed a lot, the customers have changed or you’ve changed and that brings new aspects to the role,” she says.

“That means new ideas, new things to learn, new ways of working – it can be energising to return to an old job.”

Should you go back?

If you’ve had an old boss tap you on the shoulder, Calder suggests you try to ignore any flattery you feel and think rationally.

“Do your due diligence – what were the reasons you originally left?” she asks.

“Are they still there or do you recognise [why you made] the decision to leave? [Are you] turning a blind eye to what you don’t want to see? Perhaps the answer isn’t to return, but simply to find the right job.”

As for managers, Calder says the take-home message of the boomerang era is to work hard to retain your staff in the first place.

“Retention provides psychological security for your team; gives customers a better experience (through increased knowledge and experience levels) and your cost of training decreases,” she says.

“Also, resignations can be contagious [so] conduct ‘temperature checks’ with your team, even the ones you think are the most secure and loyal – everyone is being approached in this market.”

Perhaps the most important reminder for us all in this period of constant career shuffling is to never burn bridges.

“People understand these things happen – if you [resign] in a personal way and have a conversation then they’ll keep the doors open if you want to come back,” Sternson says.

“There’s nothing worse than someone sending you an email [to resign] – it’s like breaking up with someone over a text message; it’s not the right thing to do.”

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